Learn More

Have a question? Click the questions below for a quick answer! If you need more information, please email us at hello@sugarbearhair.com.

If you are looking for our Arabic website, you can find it here.

 

LEARN MORE

> What Do SugarBearHair Vitamins Do?

> What comes with the vitamins?

> I can't consume Biotin, can I still take the vitamins?

> Are there any side effects?

> Can men take SugarBearHair Hair Vitamins?

> Do you have a monthly subscription?

> Is my credit card information secure?

> Can I take the vitamins while I’m breastfeeding or pregnant?

> Will I start growing hair all over my body?

> How many vitamins should I take?

> Will my hair fall out if I stop taking the vitamins?


 

SHIPPING INFORMATION

> Where do you ship to?

> What are the different international shipping options?

> Which international option is better?

> What are your shipping charges?

> When does the package ship?

> How long does shipping take?

> Will I be charged duty fees?

> How do I track my package?

> I did not receive a shipping or order confirmation?

 

What Do SugarBearHair Vitamins Do?*
SugarBearHair gives you everything you need to grow the healthiest longest hair possible, it does this by:
  • Growing longer and stronger hair
  • Nourishing your hair from within
  • Improving overall health
  • Increasing hair strength
  • Improving hair elasticity
  • Stopping hair breakage

Click To Go Back To Questions

 

What comes with the vitamins?
We sell 3 different plans: The 1 Month Supply comes with 60 gummies, 2 gummies a day for 30 days. The 3 Month Supply comes with 3 bottles, 60 gummies each and a free gift. The 6 Month Supply comes with 6 bottles, 60 gummies each and 2 free gifts.
Click To Go Back To Questions

 


I can't consume Biotin, can I still take the vitamins?

SugarBearHair vitamins comes with 5000 mcg of Biotin, we do not recommend taking the vitamins if you are sensitive to Biotin.
Click To Go Back To Questions

 


Are there any side effects?*

There are no known side effects to the vitamins. Please review the ingredients to ensure you do not consume ingredients you may be sensitive or allergic to.
Click To Go Back To Questions

 


Can men take SugarBearHair Hair Vitamins?
Absolutely! The vitamins were formulated for all genders and all hair types.
Click To Go Back To Questions

 


Do you have a monthly subscription?
Yes, we have recently introduced a subscription service. In order to subscribe, you must select the second product option labeled as "Every 30 Day Subscription." If you become a subscriber, there are no hidden fees and you are free to cancel anytime.
If you do not want to subscribe, be sure to select the "One-Time Purchase" option. Your credit/debit card information will not be saved.
Whether you choose a subscription service or not, we do not see your payment information. We utilize an encryption service to process all payments.
Click To Go Back To Questions

 


Is my credit card information secure?
Yes! We use an encryption service to process your payment, we do not see your credit card information and we do not store it for future use! We will not be able to charge your card again!
Click To Go Back To Questions

 


Can I take the vitamins while I’m breastfeeding or pregnant?*
We recommend speaking to your healthcare professional if you are pregnant or nursing to get approval for the vitamins.
Click To Go Back To Questions

 


Will I start growing hair all over my body?*
SugarBearHair vitamins do not contain any hormones and will not affect the hair on the rest of your body or face.
Click To Go Back To Questions

 


How many vitamins should I take?
We recommend taking 2 gummy vitamins a day.
Click To Go Back To Questions

 


Will my hair fall out if I stop taking the vitamins?*
No, your hair will not start to fall out when you stop taking the vitamins.
Click To Go Back To Questions

 


Where do you ship to?
We ship WORLDWIDE! We are proud to ship throughout the US and worldwide!
Domestic
For all USA shipments, we use priority shipping through USPS. You can track your package from when it leaves our warehouse through its final destination.
International
For all international shipments, we use DHL, the world’s leading logistics provider. We offer both standard and express shipping.
Click To Go Back To Questions

 


What are the different international shipping options?
Once your order has been processed, DHL Express typically delivers your order within 3-6 days to your shipping address. At times, you may be asked to pick up your package at a DHL office or provide delivery instructions via phone or email. To ensure you receive your package without delay, please provide the best contact phone number during checkout.
Processing can take 2-3 days depending on if you placed your order on a weekend or around a Holiday.
Standard DHL time of arrival varies depending on your country. Once the package arrives in your country, DHL hands the package off to your local post office or a local courier for delivery to you. At times, you may be asked to come into your local post office to claim the package in person.
Click To Go Back To Questions

 


Which international option is better?
We highly recommend using our DHL Express option as it is the fastest, most convenient and most secure method. Shipments typically take between 3 – 6 days (after processing) and are fully-trackable. Your DHL tracking link is included with your shipping confirmation message.
Click To Go Back To Questions

 


What are your shipping charges?
Exact shipping and delivery charges are determined by your location and the package weight. Please utilize the shipping calculator at checkout for your specific shipment cost. USA shipping starts at $6 for Priority Mail through the USPS. International shipping starts at $10 for standard shipping and $20 for DHL Express Shipping.
Click To Go Back To Questions

 


When does the package ship?
Orders are processed for shipment within 2-3 days. Processing may take longer if the order was placed around the Holidays or on a weekend.
Orders placed Friday, after 10 am will be processed late Sunday evening.
If Friday or Monday was a Holiday, please add an additional day for processing.
Click To Go Back To Questions

 


How long does shipping take?
U.S.A. shipments can take 3-5 days after processing.
If the order is placed during a weekend or holiday, processing can take 2-3 days.
International shipments vary by destination and shipping method.
Click To Go Back To Questions

 


Will I be charged duty fees?
Our company is based in the USA. Therefore all of our US orders will not be charged duty fees.
By complying with all local standards and regulations, we do our very best to ensure no country needs to put a customs charge on your shipment. However, while most of our orders do not receive Import Taxes or Duty Fees, we cannot be held responsible for any taxes, seizures or fees from importing our product. The final decision is decided by your country's import regulations.
You may contact your local customs agent if you have any questions regarding additional fees on your shipment.
Click To Go Back To Questions

 


How do I track my package?
We send a tracking link to track your package in all shipping confirmation emails!
Click To Go Back To Questions

 


I did not receive a shipping or order confirmation?
Please email us at hello@sugarbearhair.com to confirm your order was placed. Our emails could be ending up in your spam box or an incorrect email was entered at the time of checkout.
Click To Go Back To Questions

 

If you need more information, please email us at hello@sugarbearhair.com.