Refund Policy

Here at SugarBearHair, we strive for maximum safety and maximum results. Our products are manufactured in the USA in facilities that use FDA approved guidelines to ensure quality and safe products for your peace of mind. We used only the best ingredients available to ensure an effective product that looks great, smells great and tastes great too!

SugarBearHair will provide refunds ONLY on unopened bottles (as inspected and determined by SugarBearHair) in situations deemed appropriate by SugarBearHair.

To ensure our quick ship policy (less than 1 business day), orders cannot be canceled once the order is placed, shipped, or while in transit to the customer. 

Shipping expenses will not be refunded in any case including, but not limited to returns.

To begin process: please email  

Please allow up to 5-7 working days (Monday-Friday) to accept and review the package once it's been delivered. Return postage expense is the sole responsibility of the customer. 

Refunds are not accepted for a perceived 'lack of results'.

If you have a known allergy or sensitivity please review and/or present our ingredients list ( to your medical professional.