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CONTACT US 

We're happy to answer any questions or concerns!

Email is the best way to reach us:

hello@sugarbearhair.com

  LEARN MORE  

What Do SugarBearHair Vitamins Do?
SugarBearHair gives you everything you need to grow the healthiest longest hair possible, it does this by:
  • Growing longer and stronger hair
  • Nourishing your hair from within
  • Improving overall health
  • Increasing hair strength
  • Improving hair elasticity
  • Stopping hair breakage
What comes with the vitamins?
We sell 3 different plans:
The 1 Month Supply comes with 60 gummies, 2 gummies a day for 30 days.
The 3 Month Supply comes with 180 gummies and is offered at a discounted rate.
The 6 Month Supply comes with 360 gummies and our largest discounted offer for bulk supply.
What do the gummy bears taste like?
The gummy bears are absolutely delicious! We tested a variety of flavors and decided upon a berry combination that we're sure everyone will enjoy!

I have a medical condition, can I still take the vitamins?
We do not recommend consuming the vitamins if you have a medical condition. If you insist, please speak to a healthcare professional and show them our ingredients.
I can't consume Biotin, can I still take the vitamins?
SugarBearHair vitamins comes with 5000 mcg of Biotin, we do not recommend taking the vitamins if you are sensitive to Biotin.
Are there any side effects?
There are no known side effects to the vitamins. Please review the ingredients to ensure you do not consume ingredients you may be sensitive or allergic to.

Can men take SugarBearHair Hair Vitamins?
Absolutely! The vitamins were formulated for all genders and all hair types.
Do you have a monthly subscription?

Yes, we have recently introduced a subscription service. In order to subscribe, you must select the second product option labeled as "Every 30 Day Subscription." If you become a subscriber, there are no hidden fees and you are free to cancel anytime.

If you do not want to subscribe, be sure to select the "One-Time Purchase" option. Your credit/debit card information will not be saved.

Whether you choose a subscription service or not, we do not see your payment information. We utilize an encryption service to process all payments. 

Is my credit card information secure?
Yes! We use an encryption service to process your payment, we do not see your credit card information and we do not store it for future use! We will not be able to charge your card again!
Can I take the vitamins while I’m breastfeeding or pregnant?
We recommend speaking to your healthcare professional if you are pregnant or nursing to get approval for the vitamins.
Will I start growing hair all over my body?
SugarBearHair vitamins do not contain any hormones and will not affect the hair on the rest of your body or face. 
How many vitamins should I take?
We recommend taking 2 gummy vitamins a day.
Will my hair fall out if I stop taking the vitamins?
No, your hair will not start to fall out when you stop taking the vitamins.

  SHIPPING 
 
Where do you ship to?
We ship WORLDWIDE!

We are proud to ship throughout the US and worldwide!

Domestic

For all USA shipments, we use priority shipping through USPS. You can track your package from when it leaves our warehouse through its final destination.

International

For all international shipments, we use DHL, the world’s leading logistics provider.  We offer both standard and express shipping. 

What are the different international shipping options?

Once your order has been processed, DHL Express typically delivers your order within 3-6 days to your shipping address. At times, you may be asked to pick up your package at a DHL office or provide delivery instructions via phone or email. To ensure you receive your package without delay, please provide the best contact phone number during checkout.

Processing can take 2-3 days depending on if you placed your order on a weekend or around a Holiday.

Standard DHL time of arrival varies depending on your country. Once the package arrives in your country, DHL hands the package off to your local post office or a local courier for delivery to you. At times, you may be asked to come into your local post office to claim the package in person.

    Which international option is better?
    We highly recommend using our DHL Express option as it is the fastest, most convenient and most secure method. Shipments typically take between 3 – 6 days (after processing) and are fully-trackable. Your DHL tracking link is included with your shipping confirmation message.  
    What are your shipping charges?
    Exact shipping and delivery charges are determined by your location and the package weight. Please utilize the shipping calculator at checkout for your specific shipment cost. USA shipping starts at $6 for Priority Mail through the USPS. International shipping starts at $10 for standard shipping and $20 for DHL Express Shipping.  
    When does the package ship?

    Orders are processed for shipment within 2-3 days. Processing may take longer if the order was placed around the Holidays or on a weekend. 

    Orders placed Friday, after 10 am will be processed late Sunday evening.

    If Friday or Monday was a Holiday, please add an additional day for processing.

    How long does shipping take?

    U.S.A. shipments can take 3-5 days after processing.

    If the order is placed during a weekend or holiday, processing can take 2-3 days.

    International shipments vary by destination and shipping method.

    Will I be charged duty fees? 

    Our company is based in the USA. Therefore all of our US orders will not be charged duty fees.

    By complying with all local standards and regulations, we do our very best to ensure no country needs to put a customs charge on your shipment. However, while most of our orders do not receive Import Taxes or Duty Fees, we cannot be held responsible for any taxes, seizures or fees from importing our product. The final decision is decided by your country's import regulations.

    You may contact your local customs agent if you have any questions regarding additional fees on your shipment. 

    How do I track my package?
    We send a tracking link to track your package in all shipping confirmation emails!
    
    
    I did not receive a shipping or order confirmation?
    Please email us at hello@sugarbearhair.com to confirm your order was placed. Our emails could be ending up in your spam box or an incorrect email was entered at the time of checkout.

    DISCLAIMER:

    THE INFORMATION PROVIDED ON THIS WEBSITE IS FOR YOUR INFORMATIONAL PURPOSES ONLY. IT IS NOT INTENDED TO REPLACE ADVICE OR PRESCRIPTIONS FROM A QUALIFIED HEALTH CARE PROVIDER. THIS INFORMATION HAS NOT BEEN EVALUATED BY THE FOOD AND DRUG ADMINISTRATION AND IS FOR YOUR PERSONAL CONSIDERATION ONLY. IF YOU HAVE A MEDICAL CONDITION, PLEASE SEE YOUR QUALIFIED HEALTHCARE PROFESSIONAL.